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United States of America: Officer, International Programs Department

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Organization: International Rescue Committee
Country: United States of America
Closing date: 26 Jan 2018

Job Title: Officer, International Programs Department

Sector: Program Administration

Employment Category: Regular

Location: USA-New York, NY - HQ

Job Description

Background/IRC Summary:

The International Rescue Committee helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. Founded in 1933 at the request of Albert Einstein, the IRC is a leading global humanitarian organization that works with people forced to flee from war, conflict and disaster and the host communities that support them, as well as with those who remain within their homes and communities. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure.

Job Overview/Summary:

As a core member of the International Programs Department team in headquarters, the International Programs Department (IPD) Officer will be required to know the breadth and span of IRC programs and operations around the world. The IPD Officer will support HQ leadership and the field through project management, communications and knowledge management.

The IP Officer will provide project management support to select projects, usually in a cross-departmental effort and scope. He or she will need to quickly break down problems and iterate rapidly towards evidence-based solutions, creating buy-in and building partnerships. This is a challenging position which requires strong strategic problem-solving skills, excellent interpersonal skills, a high level of personal initiative and the ability to work well in a distributed, multicultural, fast-paced environment. He or she will be responsible for specific components of a project, leading pieces of analysis that feed into the bigger problem that the team is solving or managing the process across several components. Comfort with ambiguity and complexity, and being driven by impact are critical requirements.

The role will provide leadership on knowledge management, connecting people, data, process and systems. The role will work across departments to leverage and enhance repositories of knowledge, support good processes and identify and make business improvements for a more efficient and effective operating environment. The role will have responsibilities for enhancing internal communications within International Programs Department and supporting the Senior Leadership with high quality presentations and communications that enhance the visibility if IPD issues in coherent, impactful ways.

Job Requirements:

Minimum Requirements

  • Bachelor's degree and 3-6 years' progressively responsible work experience in knowledge management, internal communications, and project management within an international organization. Humanitarian experience highly preferred
  • Strong project management skills, e.g. planning, and organizational skills; ability to manage time efficiently, meet deadlines, and work independently
  • A clear communicator; flexible, proactive planning skills, organizational skills, and critical thinking skills; proven ability to problem solve and follow up appropriately on process and procedural issues; calm and resourceful, able to work under pressure
  • Excellent oral and written communication skills; able to quickly gather, synthesize and summarize information in a clear manner
  • A results-driven approach to work, proven personal initiative and an ability to work proactively and with a strong sense of urgency
  • Ability to multi-task and work in a fast paced, multi-cultural environment
  • Must exercise good judgment and ability to maintain confidential information
  • Highly proficient with MS Word, Excel and PowerPoint

Preferred Additional Requirements

  • Experience in a humanitarian or development organization
  • A Master's degree in international development, human rights or another field related to the IRC's work
  • Knowledge of French or Arabic

Major Responsibilities:

International Communications - 30%

  • Oversee information and knowledge management of IPD content on the intranet, including the structure and page content of folders on RescueNet and Box
  • Support the Senior Vice President in the development of presentation, speeches and communication vehicles
  • Develop high quality presentations to enhance IPD's ability to communicate on its operations and programs against strategy
  • Ensure effective communication flows between the IPD HQ offices and IRC's Regional Directors, HQ staff & outside sources

Project Management - 30%

  • Proactively identify areas of improvement across operations
  • Provide project management support for specific areas that enhance IPD operations
  • Engage closely with staff across the IRC who are responsible for planning and implementing change, provide problem-solving support, and facilitate decision-making and consensus-building as part of a team
  • Identify and accept special projects to enhance the overall coordination and collaboration of IPD though stronger operations and knowledge management

Knowledge Management - 30%

  • Develop, manage and share program data on technical sectors, staffing and budgetary figures, geographical presence to enhance visibility of CPs on internal communication sites
  • Report on organizational and departmental growth through multi-sourced indicators and data, utilizing longitudinal reporting
  • Ensure data integrity and visibility through reporting and communications
  • Coordinate information sharing related to organizations and consortia of which the IRC is a part, such as survey preparation, data compilation, and registration or enrollment
  • Proactively pursue sources of data and insight needed to complete analysis and share knowledge

Other duties as assigned - 10%

  • Provide assistance with processing and maintaining administrative and financial documents on an as-needed basis

Key Working Relationships:

Position Reports to: Vice President, Operations, IPD Other Internal and/or external contacts:

Internal: Senior Vice President, IPD; Regional Directors; HQ Regional Teams; Deputy Director of Budgeting and Planning; Director of Internal Controls; Deputy Vice President, Strategic Initiatives; Emergency Unit; Communications; President's Office

Working Environment:

Standard office work environment

Some travel as needed


How to apply:

Please follow this link to apply: http://www.aplitrak.com/?adid=YXN0cmlkLm1hdGhldy4zMjI5MS4zODMwQGlyY2NkLmFwbGl0cmFrLmNvbQ


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