United States of America: Business Analyst

Requisition ID: req1400

Job Title: Business Analyst

Sector: Fundraising

Employment Category: Fixed Term

Employment Type: Full-Time

Location: USA-New York, NY - HQ

Job Description

Background/IRC Summary: The International Rescue Committee (IRC) responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 28 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

IRC's Global Partnerships and Philanthropy (GPP) department is responsible for the global delivery of the International Rescue Committee's private sector resources (financially contributing circa USD200m per annum, as well as key partnerships and influence that support our mission), and plays an important strategic role in the creation of IRC's brand, awareness and support for its advocacy goals. The IRC's strategy centers on its ambition to continue to improve the scale and effectiveness of IRC programs worldwide with evidence of what works best to impact people's lives in conflict and fragile settings. GPP comprises colleagues and teams delivering marketing, account management, leadership gifts, board liaison, corporate partnerships, brand stewardship and communications to support this work. These colleagues are primarily located in the USA at present - but IRC plans to significantly expand its global fundraising footprint.

GPP has begun delivering a new radical and ambitious 2020 Private Sector Engagement strategy that will enhance IRC's ability to 'punch above its weight' in income, partnership and awareness. At the same time - believing that the root of our success lies in a high performance team and culture - we need to build our internal infrastructure, ensure we build a strong global team, a dynamic culture, a forward thinking ethos, and establish 21st century analytics, reporting, operational and business management practices that will help us achieve our ambitious goals.

Job Overview/Summary:

The Business Analyst, GPP is focused on successfully supporting GPP technology strategy development and business systems projects. Primary responsibilities include research, planning, business analysis, data analysis, report generation, meeting facilitation and documentation. The role is a temporary position with an expected duration of 6 months and potential to be extended.

Major Responsibilities:

• Gather business requirements and compile specification documents.
• Perform quality assurance activities such as writing and executing test cases.
• Help design and document GPP business processes.
• Prepare meeting agendas, minutes and presentations for GPP Business Systems Steering Team and other meetings as needed.
• Perform research critical to GPP business systems (market/industry research, vendor research etc.).
• Perform gap analysis and develop comparative studies as needed.
• Perform data analysis and reports generation.
• Support internal GPP planning initiatives such as GPP 2020 Technology Strategy Planning.
• Facilitate coordination for projects with external vendors.
• Invoice processing and tracking for all current projects with external vendors.
• Participate in execution of change management processes.
• Performs other support functions and duties as assigned.

Job Requirements, Qualifications and Experience

Education: Bachelor's Degree or equivalent

Work Experience:

• Strong knowledge of non-profit fundraising and marketing business process
• 2+ years of experience performing Business Analysis and/or Quality Assurance
• 2+ years of experience performing data analysis, research, requirements gathering, reports generation, testing, system documentation and operations
• 1+ years of experience working on projects with external vendors and with preparing meeting agendas, presentations and minutes
• 2+ years of experience working with Microsoft Office software (Word, Excel, PowerPoint) as well as Microsoft Project and Visio
• 1+ years of experience with database querying / reporting tools
• Experience in generating as-is and to-be process documentation

Demonstrated Skills and Competencies:

• Strong understanding of software development concepts and processes
• Experience with full lifecycle software implementations
• Ability to constantly learn and adapt to new technologies
• Ability to communicate effectively in both verbal (i.e. day-to-day discussions, team meetings, workshops) and written (requirements and design specifications) form, as well as an overall ability to be clear and concise in all communications
• Strong analytic curiosity and innovative problem solving skills using systems thinking and entrepreneurial approach and a can-do attitude
• Good active listening skills and strong attention to detail
• Strong presentation and communication skills
• Proven ability to work both independently and in a dynamic, cross-functional team structure

Preferred:

• Advanced knowledge of Microsoft Excel to generate pivot tables and graphs
• Knowledge of other project management software, including Clarizen, Jira, etc.
• Knowledge of non-profit technology and systems (e.g. experience with fundraising databases, marketing software, etc.)

Key Working Relationships

Reports to: Deputy VP, Data & Analytics

Position directly supervises: N/A

Indirect Reporting: Senior IT Project Manager, GPP Business Systems

Other Internal and/or external contacts:

Internal:

• GPP leadership, directors, managers and officers

• Project Business Owners, IT and GPP project team members and wider stakeholders

• Subject Matter Experts across other departments

• Project Managers and Project Coordinators in the Project Management team

External:

• Vendors and Consultants

Working Environment:This role requires working remotely full or part time (i.e. telecommuting). Applicants must have a home or alternate workspace they can effectively complete their work from during regularly scheduled hours. Some international travel as needed.

Please follow this link to apply: http://www.aplitrak.com/?adid=YXN0cmlkLm1hdGhldy4wMDA5MS4zODMwQGlyY2NkLmFwbGl0cmFrLmNvbQ