Bangladesh: Child Protection Senior Manager

Requisition ID: req2618

Job Title: Child Protection Senior Manager

Sector: Child Protection

Employment Category: Fixed Term

Employment Type: Full-Time

Location: Bangladesh

Job Description

Background/IRC Summary: Since August 25 2017, more than 671,000 Rohingya refugees have fled violence in Myanmar for the relative safety of Cox's Bazar, Bangladesh. Combined with the pre-August Refugee population of 213,000, there are currently 884,000 Rohingya refugees living in host communities, camps and informal settlements in Cox's Bazar. Combined with the contingency for additional influx of around 80,000 Rohingya and 336,000 host community - who were already at crisis levels for health status, malnutrition and food insecurity and well above national average for poverty - there are an estimated 1.3 million people in need in 2018. Over 50% of refugees are children, including children separated from their parents or caregivers, and are at escalating risk of abuse, neglect, violence, and exploitation, including child labor and trafficking. Lifesaving, quality, and age-appropriate support and services for children is critical for their protection and recovery.

Monsoon rains, beginning in March and running through October, bring additional threats of destruction of infrastructure and interruption of services, displacements, increased protection risks and direct physical threat of flood and landslide to more than 884,000 incredibly vulnerable Rohingya living in makeshift shelters in camps largely placed on deforested hills of loose soil. A significant share of existing services are expected to become unusable or inaccessible, and hundreds of thousands will be affected by disruption of services, destruction of infrastructure and will be at heightened risk of disease outbreaks and protection concerns.

The IRC has been in Bangladesh since September 2017, and achieved registration in March 2018. The IRC is currently providing support to Integrated Multi-Sector Teams, a Primary Health Post, a Comprehensive Women's Centre and Integrated Women's Centres, and Emergency Mobile Medical Teams to be deployed in case of natural disaster. In the current context, the IRC is seeking to strengthen the child protection interventions of integrated mobile and static services, and expand its case management response for children harmed or at risk of being harmed.

Job Overview/Summary: The Child Protection (CP) Senior Manager will be responsible for overseeing the start-up and development of CP programming, with an initial focus on case management and emergency response due to landslides, flooding, cyclones, and other natural disaster. They will be responsible for recruitment of CP program staff, onboarding and training, and ensuring quality technical support and supervision structures are in place to guide practice in the field. They will work closely with the IRC's emergency Health, Nutrition, and WPE Coordinators and partner organizations to strengthen delivery of coordinated, integrated services though both static facilities and mobile teams that can be rapidly deployed and respond to complex needs.

Major Responsibilities:

Technical Quality

• Support the development and operationalization of the IRC's CP response strategy in Bangladesh, ensuring that needs and priorities for programming and advocacy are in line with the context, needs, and gaps on the ground
• Provide technical support (such as training, practice mentoring, development of guidelines) to the IRC and partner activities, based on their requested needs and context priorities, to support the strengthening, scale-up, and harmonization of programming in urgent areas of child protection (may include: case management, community-based child protection, caring for child survivors, etc.)
• Work alongside the IRC's emergency WPE Coordinator, Health Coordinator, and key partner organisation(s), to develop child protection programming, with a view to operationalising and implementing child protection responses within integrated multi-sector teams and emergency mobile medical response teams

Program Development and Implementation

• Assist in the selection and recruitment of qualified staff in the CP programs, including in collaboration with partners
• Support the onboarding, training, and continuous support and supervision of CP program staff, including CP Manager, Senior Officers, Protection Officers / Caseworkers, and CP MEAL Officer, to ensure that activities are delivered in line with international guidelines, minimum standards, and best practice
• Provide technical support, mentoring, and capacity building to CP Senior Officers to ensure that quality supervision structures are in place to guide the practice of frontline CP Caseworkers and Child Protection Officers (integrated teams) in the field
• Based on learning from the field, identify recommendations to strengthen child protection responses in IMTs and MMTs, and work with Health and WPE staff to implement recommendations
• Support the development of CP MEAL framework to ensure quality monitoring of program activities, beneficiary reach, protection trends, and donor reporting
• Oversee implementation of CP programs, management of budgets, and reporting in accordance with IRC and donor regulations

Coordination & Representation

• Proactively participate in child protection and other relevant coordination meetings, task forces, and build productive relationships with those actors to better understand the context, needs and priorities around child protection, and use this to inform or guide the next steps the IRC takes around Child Protection in this crisis in the short and longer term, with a preference around building CP mechanisms, and strong collaboration and cross-sector working
• As relevant, develop, maintain and/or initiate partnerships with community based organizations, international and local NGOs, UN Agencies, potential and current donors and relevant Government Ministries to support IRC programming
• Develop and maintain effective coordination and long-term relationships with external parties, representing IRC positions, promoting long-term strategy and resolving problems/conflicts.

Other Duties

• Consistently and proactively monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to IRC management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for IRC program
• Other duties as assigned by the supervisor to enable and develop IRC programs

Key Working Relationships:

Position Reports to: Deputy Director of Programs Position directly supervises: Child Protection Manager, CP MEAL Officer

Job Requirements:

• Masters Degree in a child or youth related field, (eg. education, social work, community work) prefered.
• Excellent professional track record with at least five years of international management level experience within NGO leadership working in child protection in emergency / humanitarian program implementation in conflict or immediate post conflict environments.
• Experience in effectively dealing with international and headquarters staff, as well as donor agencies, government officials, and other NGO's; ability to work with a broad spectrum of people.
• Good knowledge and understanding of international child protection and youth policy and practice issues.
• Strong proficiency in budget management, grants management and reporting.
• Strong coordination and project management skills.
• Proven experience supervising and providing case management services and support.
• Strong writing and analytical skills, including ability to communicate technical matters to a range of audiences.
• Competent in Windows, MS office programs, emails and relevant database.
• Interpersonal qualities: Works well in and promotes teamwork, comfortable in a multi-cultural environment, flexible and able to handle pressure well.
• At least 2-3 years of staff management experience, including staff capacity development and team building experience.
• Good coping strategies in stressful and emergency situation, calmness is a requirement
• Fluent in spoken and written English.
• Prior experience working with Rohingya communities an advantage.

Working Environment: Describe the work environment of the office (" Standard office work environment" will be applicable for most jobs in the U.S.) and if applicable, the housing. For example, internet connections, electricity, amenities, group housing, etc. Include travel requirements.

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