United States of America: Intensive Case Management Intern

BACKGROUND: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 26 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home. Domestically, our 26 offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.

SCOPE OF WORK: The Intensive Case Management Assistant will work in close coordination with the case management teams, refugee clients, and local healthcare providers to advocate for the healthcare and preventative health needs of refugee and asylee clients.

Significant portions of newly arrived clients are considered medically vulnerable, whose medical conditions have been compounded by living conditions overseas and are further exacerbated by systemic barriers to accessing healthcare in the U.S. The program focuses on reducing healthcare disparities for clients by facilitating their access to health care, education, resources, and psychosocial support.

RESPONSIBILITITES:

· Provide on-going medical case management through assessment of immediate and long-term health needs

· Assist in maintaining quality control of files

· Enroll clients into ICM program, and conduct assessments to measure change of status from vulnerable to thriving

· Serve as a patient advocate by accompanying clients to medical appointments, aiding clients in navigating local healthcare services, as well as reporting and coordinating necessary follow-up care

· Communicate and coordinate with the direct services team to ensure the continuum of care for medically vulnerable refugees and asylees

LEARNING OBJECTIVES

• Intern will gain US field-office experience by interacting with and assisting vulnerable clients
• Intern will acquire detailed knowledge of the US healthcare system
• Intern will learn reporting requirements for resettlement agencies and how to capture data to improve services

REQUIREMENTS:

• Current undergraduate or less than 12 months out of school*
• Ability to work independently and under pressure in a fast-paced environment
• Organized with attention to detail
• Creativity and initiative to follow through on projects
• Excellent communication and writing skills
• An interest in international and refugee issues
• Proven ability to work independently and as a team member in a multi-cultural setting
• Willingness to use public transportation with clients in order to orient clients to buses, etc.
• Proficiency in Arabic, Amharic, Tigrinya, Swahili, Farsi or French desirable
• Possess reliable transportation, valid US driver’s license, and active insurance policy
• Three-month commitment of three full days per week preferred

This position reports to the Program Coordinator

Note: This is an unpaid internship; school credit may be received depending on your program and institution.

*Candidates applying who are not currently enrolled in an undergraduate or graduate program, or are outside 12 months of their graduation are still welcome to apply but will be processed as volunteers.

Please include your resume, a cover letter, a list of references, and your tentative availability (including start date and weekly schedule) with your application.

This position is for the fall 2018 semester beginning in August/September and requires a 3 month commitment. The internship will be posted until filled.

To protect our clients, the IRC requires all selected applicants to complete background checks. We ask that you make a $55 donation to help us cover the associated costs. Currently, 92% of our funding goes directly to programming to support our clients, and your help to cover this cost will ensure that no funding is directed away from serving our clients. Instructions will be provided after you have been selected to intern or volunteer.

IRC leading the way from harm to home.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. Please contact Talent Acquisitions atIRC.Recruitment@rescue.org. As required by law, the IRC will provide reasonable accommodations to qualified applicants and employees with a known disability.**

Please follow the link below to apply directly on our website, or visit rescue.org/careers and narrow your search to Silver Spring, MD

https://rescue.csod.com/ats/careersite/search.aspx?site=1&c=rescue