Country: United States of America
Closing date: 12 Dec 2018
Background
Founded in 1933, the International Rescue Committee is a leading non-sectarian non-profit organization providing emergency relief, protection, rehabilitation assistance, resettlement services and advocacy for refugees and victims of oppression or violent conflict. Staff and volunteers provide shelter, medical and public health assistance, education, training, and income-generating programs for refugees in nearly 30 countries. IRC also helps refugees resettle in the United States. IRC’s field offices across the US ensure that new arrivals have food, shelter, and clothing. IRC staff work with refugees to help them gain self-sufficiency through English language classes, job training and placement services and participation in community activities. Committed to human dignity and self-reliance, the IRC serves a symbol of hope and renewal for those who have taken flight in search of freedom.
The Program Officer for Data Quality and Visualization provides accurate and timely data analysis and support to the Resettlement and Processing teams within IRC’s US Programs Department. The Program Officer ensures professional and innovative presentation of data for US Programs. The Program Officer reports to the Director for Processing and works closely with other US Programs staff, both at headquarters and in the field offices.
Major Responsibilities
- Become expert with reporting functionality of USP’s information systems: IRIS, ETO, and WRAPS. Maintain up-to-date subject matter expertise in data requirements for USP.
- Perform regular monitoring and reconciliation of client data to ensure accurate and reliable data for further measurement and evaluation.
- Prepare weekly, monthly, quarterly, and annual reports as appropriate for HQ and field office staff.
- Prepare individualized dashboards for key resettlement and processing management staff.
- Analyze trends across the network and advise the Director for Resettlement and Director for Processing of areas of concern.
- Assist Program Officers to establish tracking of goals and enrollment targets for the core grant programs using established criteria.
- Respond to ad-hoc report requests from within USP, other IRC departments, and funders.
- Maintain Standard Operating Procedures (SOPs) for use of online report request system and all scheduled reports.
- Create and facilitate user-friendly training sessions for USP staff on data tools, reporting, and appropriate use of data.
- Enhance data visualization and contribute to graphic design of internal and external materials and presentations.
- Work closely with the IRIS/ETO team to further improve the overall integrity of data use, and develop expertise in creating custom reports.
- Other responsibilities as assigned by the Director of Processing.
Key Working Relationships:
Position Reports to: Director for Processing**
Position directly supervises: **n/a
Other Internal and/or external contacts:
Internal:Processing team colleagues; USP HQ colleagues; USP field colleagues
External:Refugee Processing Center
Job Requirements
- Bachelor’s Degree; advanced degree a plus.
- 2-4+ years of experience in data analysis and visualization.
- Experience in refugee resettlement field and/or knowledge of the US resettlement program preferred.
- Strong computer skills: advanced knowledge of Microsoft Office, especially Excel; Adobe; familiarity with IRIS and WRAPS a plus.
- Excellent written and oral communication skills: the ability to communicate effectively with colleagues and partners.
- Solid diplomatic and networking skills: the ability to effectively manage a variety of internal and external relationships.
- Multi-cultural sensitivity and ability to work as a member of a team.
- Strong organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines; exceptional attention to detail.
- The ability to be flexible and work well under pressure in a fast-paced team environment; aptitude for ongoing learning and adjusting to frequent changes in processes.
Working Environment*:*
Standard office work environment
How to apply:
https://rescue.csod.com/ats/careersite/jobdetails.aspx?site=1&c=rescue&id=3198