Jordan: Case Management Consultant

Job Overview/Summary: IRC is recruiting a short-term Consultant to work within its cross-border team, based in Amman. The primary responsibility of the Consultant is to prepare a package of remote training materials for case management. The training package will be based on existing training materials (such as the Inter-Agency Emergency Standard Operating Procedures for Prevention of and Response to Gender-Based Violence and Child Protection in Jordan). Therefore, although there is no need to design the training materials from scratch, the focus of the consultancy is to convert traditional workshop training materials into remote training materials that can be delivered via video or other online tools. The final training package is expected to include a training manual (in English and Arabic), training videos in Arabic, and interactive tools (in English and Arabic) to monitor and assess the progress of participants as they undertake the case management training. The training materials will be used to trained IRC’s Syrian partner staff and protection assessors remotely, by IRC staff in Amman.

Fluency in Arabic is a strong advantage for this role. However, translation support may be made available.

IRC encourages applications from national candidates. The position is also open to international candidates.

The consultancy will cover a period of 3 months.

Workplan:

An approximate outline of dates, activities and deliverables are set out below.

· First 2 weeks: Review existing case management training materials. Design the framework for the conversion, development and delivery of remote training materials for case management.

· Following 2.5 months: Create remote case management training materials.

· End of 3 month period: Final deliverables due (see below)

Deliverables

1. End of first 2 weeks: Produce a brief report outlining the contents of the remote training package, and a detailed workplan.

2. Final deliverables: Training manual (in English and Arabic), training videos in Arabic, and interactive tools (in English and Arabic) to monitor and assess the progress of participants as they undertake the case management training

Job Requirements:

· University Degree in relevant discipline such as social work, law, political science etc.

· 3-5 years professional experience in protection work, in particular case management

· Experience designing case management training materials

· Experience delivering case management training

· Experience building the capacity of local organisations or staff in the area of case management, or protection more generally

· Experience working with the Inter-Agency Emergency Standard Operating Procedures for Prevention of and Response to Gender-Based Violence and Child Protection in Jordan preferred

· Familiarity with GBVIMS preferred

· Experience working in the Syrian context preferred

· Experience with e-learning, or remote management preferred

· Fluency in Arabic a strong advantage

· Excellent drafting and oral communication skills in English

Returning National Candidates:** We strongly encourage national or returning national candidates to apply for this position. If you are a national of the Country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Syria Response Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply. IRC strives to attract, motivate and retain qualified national staff in our programs.

Working Environment*:* Standard office work environment. This position does not include any travel to Syria.

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

http://chm.tbe.taleo.net/chm03/ats/careers/requisition.jsp?org=IRC&cws=1&rid=14162